M&SOM-Manufacturing & Service Operations Management

The Effect of Budgetary Restrictions on Breast Cancer Diagnostic Decisions
Ayvaci MU, Alagoz O and Burnside ES
We develop a finite-horizon discrete-time constrained Markov decision process (MDP) to model diagnostic decisions after mammography where we maximize the total expected quality-adjusted life years (QALYs) of a patient under resource constraints. We use clinical data to estimate the parameters of the MDP model and solve it as a mixed-integer program. By repeating optimization for a sequence of budget levels, we calculate incremental cost-effectiveness ratios attributable to consecutive levels of funding and compare actual clinical practice with optimal decisions. We prove that the optimal value function is concave in the allocated budget. Comparing to actual clinical practice, using optimal thresholds for decision making may result in approximately 22% cost savings without sacrificing QALYs. Our analysis indicates short-term follow-ups are the immediate target for elimination when budget becomes a concern. Policy change is more drastic in the older age group with the increasing budget, yet the gains in total expected QALYs related to larger budgets are predominantly seen in younger women along with modest gains for older women.
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use
Soltani M, Batt RJ, Bavafa H and Patterson BW
Emergency department (ED) crowding has been a pressing concern in healthcare systems in the U.S. and other developed countries. As such, many researchers have studied its effects on outcomes the ED. In contrast, we study the effects of ED crowding on system performance the ED-specifically, on post-ED care utilization. Further, we explore the mediating effects of care intensity in the ED on post-ED care use.
Frontiers in Operations: Valuing Nursing Productivity in Emergency Departments
Ding H, Tushe S, Singh KD and Lee DKK
We quantify the increase in productivity in emergency departments (ED) from increasing nurse staff. We then estimate the associated revenue gains for the hospital and the associated welfare gains for society.