[This corrects the article DOI: 10.1016/j.ipm.2022.103093.].

The COVID-19 pandemic has spurred a large amount of experimental and observational studies reporting clear correlation between the risk of developing severe COVID-19 (or dying from it) and whether the individual is male or female. This paper is an attempt to explain the supposed male vulnerability to COVID-19 using a causal approach. We proceed by identifying a set of confounding and mediating factors, based on the review of epidemiological literature and analysis of sex-dis-aggregated data. Those factors are then taken into consideration to produce explainable and fair prediction and decision models from observational data. The paper outlines how non-causal models can motivate discriminatory policies such as biased allocation of the limited resources in intensive care units (ICUs). The objective is to anticipate and avoid disparate impact and discrimination, by considering causal knowledge and causal-based techniques to compliment the collection and analysis of observational big-data. The hope is to contribute to more careful use of health related information access systems for developing fair and robust predictive models.

Infodemics are intertwined with the COVID-19 pandemic, affecting people's perception and social order. To curb the spread of COVID-19 related false rumors, fuzzy-set qualitative comparative analysis (fsQCA) is used to find configurational pathways to enhance rumor refutation effectiveness. In this paper, a total of 1,903 COVID-19 related false rumor refutation microblogs on Sina Weibo are collected by a web crawler from January 1, 2022 to April 20, 2022, and 10 main conditions affecting rumor refutation effectiveness index (REI) are identified based on "three rules of epidemics". To reduce data redundancy, five ensemble machine learning models are established and tuned, among which Light Gradient Boosting Machine (LGBM) regression model has the best performance. Then five core conditions are extracted by feature importance ranking of LGBM. Based on fsQCA with the five core conditions, REI enhancement can be achieved through three different pathway elements configurations solutions: "Highly influential microblogger * high followers' stickiness microblogger", "high followers' stickiness microblogger * highly active microblogger * concise information description" and "high followers' stickiness microblogger * the sentiment tendency of the topic * concise information description". Finally, decision-making suggestions for false rumor refutation platforms and new ideas for improving false rumor refutation effectiveness are proposed. The innovation of this paper reflects in exploring the REI enhancement strategy from the perspective of configuration for the first time.

In the context of the COVID-19 epidemic, a "double-hazard scenario" consisting of a natural disaster and a public health event occurring simultaneously is likely to arise. Focusing on this double-hazard scenario, this study developed a new opinion dynamics model that verifies the effect of opinion dynamic in practical applications and extends the realistic meaning of the logic matrix. The new model can be used to quickly identify changing trends in public opinion about two co-occurring public safety events in China, helping the government to better anticipate and respond to these real double-hazard scenarios. The new model was tested with three real double-hazard scenarios involving natural disasters and public health events in China and the simulation results were analyzed. Using visualization and Pearson correlation coefficients to analyze more than a million items of network-wide public opinion data, the new model was found to show a good fit with reality. The study finally found that in China, public attention to both natural hazards and public health events was greater when these public safety events co-occurred (double-hazard scenario) than when they occurred separately (single-hazard scenarios). These results verify the coupling phenomenon of different disasters in a multi-hazard scenario at the information level for the first time, which is greatly meaningful for multi-hazard research.

During coronavirus (SARS-CoV2) the number of fraudulent transactions is expanding at a rate of alarming (7,352,421 online transaction records). Additionally, the Master Card (MC) usage is increasing. To avoid massive losses, companies of finance must constantly improve their management information systems for discovering fraud in MC. In this paper, an approach of advancement management information system for discovering of MC fraud was developed using sequential modeling of data depend on intelligent forecasting methods such as deep Learning and intelligent supervised machine learning (ISML). The Long Short-Term Memory Network (LSTM), Logistic Regression (LR), and Random Forest (RF) were used. The dataset is separated into two parts: the training and testing data, with a ratio of 8:2. Also, the advancement of management information system has been evaluated using 10-fold cross validation depend on recall, f1-score, precision, Mean Absolute Error (MAE), Receiver Operating Curve (ROC), and Root Mean Square Error (RMSE). Finally various techniques of resampling used to forecast if a transaction of MC is genuine/fraudulent. Performance for without re-sampling, with under-sampling, and with over-sampling is measured for each Algorithm. Highest performance of without re-sampling was 0.829 for RF algorithm-F score. While for under-sampling, it was 0.871 for LSTM algorithm-RMSE. Further, for over-sampling, it was 0.921 for both RF algorithm-Precision and LSTM algorithm-F score. The results from running advancement of management information system revealed that using resampling technique with deep learning LSTM generated the best results than intelligent supervised machine learning.

A news article's online audience provides useful insights about the article's identity. However, fake news classifiers using such information risk relying on profiling. In response to the rising demand for ethical AI, we present a profiling-avoiding algorithm that leverages Twitter users during model optimisation while excluding them when an article's veracity is evaluated. For this, we take inspiration from the social sciences and introduce two objective functions that maximise correlation between the article and its spreaders, and among those spreaders. We applied our profiling-avoiding algorithm to three popular neural classifiers and obtained results on fake news data discussing a variety of news topics. The positive impact on prediction performance demonstrates the soundness of the proposed objective functions to integrate social context in text-based classifiers. Moreover, statistical visualisation and dimension reduction techniques show that the user-inspired classifiers better discriminate between unseen fake and true news in their latent spaces. Our study serves as a stepping stone to resolve the underexplored issue of profiling-dependent decision-making in user-informed fake news detection.

Guided by three major theoretical frameworks, this meta-analysis synthesizes 17 empirical studies (15 articles with 18,297 participants, 13 of them are from non-representative samples) and quantifies the effect sizes of a list of antecedents (e.g., cognitive, affective, and social factors) on information avoidance during the COVID-19 context. Findings indicated that information-related factors including channel belief ( = -0.35, < .01) and information overload ( = 0.23, < .01) are more important in determining individual's avoidance behaviors toward COVID-19 information. Factors from the psychosocial aspects, however, had low correlations with information avoidance. While informational subjective norms released a negative correlation ( = -0.16, < .1) which was approaching significant, positive and negative risk responses were not associated with information avoidance. Moderator analysis further revealed that the impacts of several antecedents varied for people with different demographic characteristics (i.e., age, gender, region of origin), and under certain sampling methods. Theoretically, this meta-analysis may help determine the most dominant factors from a larger landscape, thus providing valuable directions to refine frameworks and approaches in health information behaviors. Findings from moderator analysis have also practically inspired certain audience segmentation strategies to tackle occurrence of information avoidance during the COVID-19 pandemic.

In the midst of the COVID-19 pandemic, the use of non-face-to-face information and communication technology (ICT) such as kiosks has increased. While kiosks are useful overall, those who do not adapt well to these technologies experience technostress. The two most serious technostressors are inclusion and overload issues, which indicate a sense of inferiority due to a perceived inability to use ICT well and a sense of being overwhelmed by too much information, respectively. This study investigated the different effects of hybrid technostress-induced by both inclusion and overload issues-on the cognitive load among low-stress and high-stress people when using kiosks to complete daily life tasks. We developed a '' to evaluate participants' cognitive load with eye tracking features and performance features when ordering burgers, sides, and drinks using the kiosk. Twelve low-stress participants and 13 high-stress participants performed the virtual kiosk test. As a result, regarding eye tracking features, high-stress participants generated a larger number of blinks, a longer scanpath length, a more distracted heatmap, and a more complex gaze plot than low-stress participants. Regarding performance features, high-stress participants took significantly longer to order and made more errors than low-stress participants. A support-vector machine (SVM) using both eye tracking features (i.e., number of blinks, scanpath length) and a performance feature (i.e., time to completion) best differentiated between low-stress and high-stress participants (89% accuracy, 100% sensitivity, 83.3% specificity, 75% precision, 85.7% F1 score). Overall, under technostress, high-stress participants experienced cognitive overload and consequently decreased performance; whereas, low-stress participants felt moderate arousal and improved performance. These varying effects of technostress can be interpreted through the Yerkes-Dodson law. Based on our findings, we proposed an adaptive interface, multimodal interaction, and virtual reality training as three implications for technostress relief in non-face-to-face ICT.

Modeling discussions on social networks is a challenging task, especially if we consider sensitive topics, such as politics or healthcare. However, the knowledge hidden in these debates helps to investigate trends and opinions and to identify the cohesion of users when they deal with a specific topic. To this end, we propose a general multilayer network approach to investigate discussions on a social network. In order to prove the validity of our model, we apply it on a Twitter dataset containing tweets concerning opinions on COVID-19 vaccines. We extract a set of relevant hashtags (i.e., gold-standard hashtags) for each line of thought (i.e., pro-vaxxer, neutral, and anti-vaxxer). Then, thanks to our multilayer network model, we figure out that the anti-vaxxers tend to have ego networks denser (+14.39%) and more cohesive (+64.2%) than the ones of pro-vaxxer, which leads to a higher number of interactions among anti-vaxxers than pro-vaxxers (+393.89%). Finally, we report a comparison between our approach and one based on single networks analysis. We prove the effectiveness of our model to extract influencers having ego networks with more nodes (+40.46%), edges (+39.36%), and interactions with their neighbors (+28.56%) with respect to the other approach. As a result, these influential users are much more important to analyze and can provide more valuable information.

With the onset of COVID-19, the pandemic has aroused huge discussions on social media like Twitter, followed by many social media analyses concerning it. Despite such an abundance of studies, however, little work has been done on reactions from the public and officials on social networks and their associations, especially during the early outbreak stage. In this paper, a total of 9,259,861 COVID-19-related English tweets published from 31 December 2019 to 11 March 2020 are accumulated for exploring the participatory dynamics of public attention and news coverage during the early stage of the pandemic. An easy numeric data augmentation (ENDA) technique is proposed for generating new samples while preserving label validity. It attains superior performance on text classification tasks with deep models (BERT) than an easier data augmentation method. To demonstrate the efficacy of ENDA further, experiments and ablation studies have also been implemented on other benchmark datasets. The classification results of COVID-19 tweets show tweets peaks trigged by momentous events and a strong positive correlation between the daily number of personal narratives and news reports. We argue that there were three periods divided by the turning points on January 20 and February 23 and the low level of news coverage suggests the missed windows for government response in early January and February. Our study not only contributes to a deeper understanding of the dynamic patterns and relationships of public attention and news coverage on social media during the pandemic but also sheds light on early emergency management and government response on social media during global health crises.

As a global health crisis, the COVID-19 pandemic has also made heavy mental and emotional tolls become shared experiences of global communities, especially among females who were affected more by the pandemic than males for anxiety and depression. By connecting multiple facets of empathy as key mechanisms of information processing with the communication theory of resilience, the present study examines human-AI interactions during the COVID-19 pandemic in order to understand digitally mediated empathy and how the intertwining of empathic and communicative processes of resilience works as coping strategies for COVID-19 disruption. Mixed methods were adopted to explore the using experiences and effects of Replika, a chatbot companion powered by AI, with ethnographic research, in-depth interviews, and grounded theory-based analysis. Findings of this research extend empathy theories from interpersonal communication to human-AI interactions and show five types of digitally mediated empathy among Chinese female Replika users with varying degrees of cognitive empathy, affective empathy, and empathic response involved in the information processing processes, i.e., companion buddy, responsive diary, emotion-handling program, electronic pet, and tool for venting. When processing information obtained from AI and collaborative interactions with the AI chatbot, multiple facets of mediated empathy become unexpected pathways to resilience and enhance users' well-being. This study fills the research gap by exploring empathy and resilience processes in human-AI interactions. Practical implications, especially for increasing individuals' psychological resilience as an important component of global recovery from the pandemic, suggestions for future chatbot design, and future research directions are also discussed.

Social media like Weibo has become an important platform for people to ask for help during COVID-19 pandemic. Using a complete dataset of help-seeking posts on Weibo during the COVID-19 outbreak in China ( = 3,705,188), this study mapped their characteristics and analyzed their relationship with the epidemic development at the aggregate level, and examined the influential factors to determine whether and the extent the help-seeking crying could be heard at the individual level using computational methods for the first time. It finds that the number of help-seeking posts on Weibo has a Granger causality relationship with the number of confirmed COVID-19 cases with a time lag of eight days. This study then proposes a 3C framework to examine the direct influence of content, context, and connection on the responses (measured by retweets and comments) and assistance that help-seekers might receive as well as their indirect effects on assistance through the mediation of both retweets and comments. The differential influences of content (theme and negative sentiment), context (Super topic community, spatial location of posting, and the period of sending time), and connection (the number of followers, whether mentioning others, and verified status of authors and sharers) have been reported and discussed.

Since the patient is not quarantined during the conclusion of the Polymerase Chain Reaction (PCR) test used in the diagnosis of COVID-19, the disease continues to spread. In this study, it was aimed to reduce the duration and amount of transmission of the disease by shortening the diagnosis time of COVID-19 patients with the use of Computed Tomography (CT). In addition, it is aimed to provide a decision support system to radiologists in the diagnosis of COVID-19. In this study, deep features were extracted with deep learning models such as ResNet-50, ResNet-101, AlexNet, Vgg-16, Vgg-19, GoogLeNet, SqueezeNet, Xception on 1345 CT images obtained from the radiography database of Siirt Education and Research Hospital. These deep features are given to classification methods such as Support Vector Machine (SVM), k Nearest Neighbor (kNN), Random Forest (RF), Decision Trees (DT), Naive Bayes (NB), and their performance is evaluated with test images. Accuracy value, F1-score and ROC curve were considered as success criteria. According to the data obtained as a result of the application, the best performance was obtained with ResNet-50 and SVM method. The accuracy was 96.296%, the F1-score was 95.868%, and the AUC value was 0.9821. The deep learning model and classification method examined in this study and found to be high performance can be used as an auxiliary decision support system by preventing unnecessary tests for COVID-19 disease.

This study examines how perceived information overload and misinformation affect vaccine hesitancy and how this is moderated by structural and cultural factors. By applying and extending the fundamental cause theory, this study proposes a contextualized impact model to analyze a cross-national survey of 6034 residents in six societies in Asia, Europe and North America in June 2021. The study finds that (1) Older and highly-educated participants were less susceptible to COVID-19 information overload and belief in vaccine misinformation. (2) Perceived information overload led to an increase in vaccine acceptance and uptake, whereas belief in vaccine misinformation caused a decrease. (3) The structural differentiation of vaccine hesitancy was salient and higher socioeconomic status could buffer the negative impact of misinformation on vaccine acceptance. (4) Cultural factors such as collectivism and authoritarian mentality also served as buffers against the misinformation that reduced vaccine acceptance and uptake. These findings add nuanced footnotes to the fundamental causes theory and contribute to the discussion on the global recovery from the infodemic. Besides fact-checking and improving individual information literacy, effective and long-term information management and health policies must pay attention to stratified information gaps across socioeconomic groups, and to contextualize the communication and intervention strategies in different cultures.

Adequate adherence is a necessary condition for success with any intervention, including for computerized cognitive training designed to mitigate age-related cognitive decline. Tailored prompting systems offer promise for promoting adherence and facilitating intervention success. However, developing adherence support systems capable of just-in-time adaptive reminders requires understanding the factors that predict adherence, particularly an imminent adherence lapse. In this study we built machine learning models to predict participants' adherence at different levels (overall and weekly) using data collected from a previous cognitive training intervention. We then built machine learning models to predict adherence using a variety of baseline measures (demographic, attitudinal, and cognitive ability variables), as well as deep learning models to predict the next week's adherence using variables derived from training interactions in the previous week. Logistic regression models with selected baseline variables were able to predict overall adherence with moderate accuracy (AUROC: 0.71), while some recurrent neural network models were able to predict weekly adherence with high accuracy (AUROC: 0.84-0.86) based on daily interactions. Analysis of the post hoc explanation of machine learning models revealed that general self-efficacy, objective memory measures, and technology self-efficacy were most predictive of participants' overall adherence, while time of training, sessions played, and game outcomes were predictive of the next week's adherence. Machine-learning based approaches revealed that both individual difference characteristics and previous intervention interactions provide useful information for predicting adherence, and these insights can provide initial clues as to who to target with adherence support strategies and when to provide support. This information will inform the development of a technology-based, just-in-time adherence support systems.

Documenting the emergent social representations of COVID-19 in public communication is necessary for critically reflecting on pandemic responses and providing guidance for global pandemic recovery policies and practices. This study documents the dynamics of changing social representations of the COVID-19 pandemic on one of the largest Chinese social media, Weibo, from December 2019 to April 2020. We draw on the social representation theory (SRT) and conceptualize topics and topic networks as a form of social representation. We analyzed a dataset of 40 million COVID-19 related posts from 9.7 million users (including the general public, opinion leaders, and organizations) using machine learning methods. We identified 12 topics and found an expansion in social representations of COVID-19 from a clinical and epidemiological perspective to a broader perspective that integrated personal illness experiences with economic and sociopolitical discourses. Discussions about COVID-19 science did not take a prominent position in the representations, suggesting a lack of effective science and risk communication. Further, we found the strongest association of social representations existed between the public and opinion leaders and the organizations' representations did not align much with the other two groups, suggesting a lack of organizations' influence in public representations of COVID-19 on social media in China.

Systematic processing helps individuals identify misinformation during the COVID-19 pandemic and serves as an individual-level measure to fight the infodemic. Highly educated people tend to engage in systematic processing more than their less educated counterparts. We follow a major part of the risk information seeking and processing (RISP) model to explicate this gap. An online survey ( = 1,568) conducted during the early stage of the pandemic in China showed that current knowledge and perceived information gathering capacity both positively mediated the association between education level and systematic processing. Although informational subjective norms were positively associated with systematic processing, we did not observe a significant difference in these norms between highly and less educated individuals. The results clarify the psychological mechanism underlying the education-based difference in systematic processing of the COVID-19 information and corroborate a relevant part of the RISP model. Moreover, our findings offer practical implications for facilitating individuals with less educational attainment to engage in systematic processing, thereby alleviating the negative impact of exposure to misinformation on them. These insights not only apply to managing the infodemic in China, but also inform the global recovery from the infodemic.

Pregnant women are experiencing enormous physical changes and suffering pregnancy-related losses, which may lead to depression symptoms during pregnancy. Given that the onslaught of COVID-19 had exacerbated pregnant women's anxiety because of disruptions in antenatal care and concerns regarding safe delivery, it is worth exploring how they obtain social support to cope with stress during COVID-19. Although many works have explored the impact of coping resources that people have on coping strategies, few studies have been done on the relationship between people's coping strategies and their acquisition of coping resources such as social support. To fill this gap, based on the stress and coping theory (SCT) and social penetration theory (SPT), this study investigates the impacts of pregnant women's different coping strategies on the acquisition of social support and the moderating role of the adverse impacts of COVID-19 and their online participation roles (support providers vs. support seekers) using the data of 814 pregnant women's online behavior from a parenting community in China. Our study indicates that both women's superficial level disclosure and personal level disclosure positively affect online social support received. Moreover, self-disclosure about the adverse impacts of COVID-19 negatively moderates the relationship between personal level disclosure and social support received. Participation role positively moderates the relationship between personal level disclosure and social support received, but negatively moderates the relationship between superficial level disclosure and social support received. This paper makes theoretical contributions to the literature of SCT, SPT and the literature about social support in online communities.

The rapid dissemination of misinformation in social media during the COVID-19 pandemic triggers panic and threatens the pandemic preparedness and control. Correction is a crucial countermeasure to debunk misperceptions. However, the effective mechanism of correction on social media is not fully verified. Previous works focus on psychological theories and experimental studies, while the applicability of conclusions to the actual social media is unclear. This study explores determinants governing the effectiveness of misinformation corrections on social media with a combination of a data-driven approach and related theories on psychology and communication. Specifically, referring to the Backfire Effect, Source Credibility, and Audience's role in dissemination theories, we propose five hypotheses containing seven potential factors (regarding correction content and publishers' influence), e.g., the proportion of original misinformation and warnings of misinformation. Then, we obtain 1487 significant COVID-19 related corrections on Microblog between January 1st, 2020 and April 30th, 2020, and conduct annotations, which characterize each piece of correction based on the aforementioned factors. We demonstrate several promising conclusions through a comprehensive analysis of the dataset. For example, mentioning excessive original misinformation in corrections would not undermine people's believability within a short period after reading; warnings of misinformation in a demanding tone make correction worse; determinants of correction effectiveness vary among different topics of misinformation. Finally, we build a regression model to predict correction effectiveness. These results provide practical suggestions on misinformation correction on social media, and a tool to guide practitioners to revise corrections before publishing, leading to ideal efficacies.

This paper proposes a new deep learning approach to better understand how optimistic and pessimistic feelings are conveyed in Twitter conversations about COVID-19. A pre-trained transformer embedding is used to extract the semantic features and several network architectures are compared. Model performance is evaluated on two new, publicly available Twitter corpora of crisis-related posts. The best performing pessimism and optimism detection models are based on bidirectional long- and short-term memory networks. Experimental results on four periods of the COVID-19 pandemic show how the proposed approach can model optimism and pessimism in the context of a health crisis. There is a total of 150,503 tweets and 51,319 unique users. Conversations are characterised in terms of emotional signals and shifts to unravel empathy and support mechanisms. Conversations with stronger pessimistic signals denoted little emotional shift (i.e. 62.21% of these conversations experienced almost no change in emotion). In turn, only 10.42% of the conversations laying more on the optimistic side maintained the mood. User emotional volatility is further linked with social influence.

The global pandemic of COVID-19 has brought significant attentions to three important features of disease direct reporting systems: traceability, reliability, and effectiveness. A traditional disease direct reporting system has a central node of control, with a hierarchical structure that goes up from locals (cities and counties) to regions and eventually reaches a central data repository. Such systems are often prone to easy data loss, arbitrary or unauthorized data changes, and unreliable traceability to individual nodes. Blockchain, as a new disruptive technology, provides a potential solution. Leveraging blockchain's features of decentralization, unforgeability, whole-process traceability, we develop a method for disease information tracing with key components including infectious disease information collection, information chain-style storage, and information query. Our blockchain-based infectious disease traceability method can promptly collect disease information and form the disease information time series blockchain. We demonstrate that the information chain constructed is authentic and transparent, and it can be queried and maintained at any node in the system. Consequently, the infectious disease information on the blockchain can be monitored and queried any time, thereby greatly facilitating the tracing of the propagation paths of infectious diseases.